SHIPPING AND DELIVERY

Maossi ships all orders from Belgium via BPost at a flat rate per order. All orders are sent from Brussels and are packed and dispatched within three business days of payment clearance, unless purchased as pre-order.  All purchases made on weekends and public holidays will be processed on the following business day.

Once your order is shipped, you will receive a shipping confirmation. Please note all sales are final and no cancellation for any items will be accepted.

INTERNATIONAL
International deliveries have an estimated delivery time of 7-30 Business days from date of dispatch. Standard shipping rate costs 6.50€ worldwide.

Estimated delivery times are to be used as a guide only and commence from the date of dispatch. Some delays may be experienced due to public holidays, customs,  for remote areas, extreme weather conditions and issues with the local postal service, and this is out of our control.  Moreover, we do not hold responsibility for damaged, lost or stolen packages. 

SHIPPING LIMITATIONS
When an order is placed, it will be shipped to an address designated by the purchaser as long as that shipping address is compliant with the shipping restrictions contained on this Website. All purchases from this Website are made pursuant to a shipment contract. As a result, risk of loss and title for items purchased from this Website pass to you once the items have been dispatched to the carrier. You are responsible for filing any claims with carriers for damaged and/or lost shipments with Bpost. You are also responsible for tracking the progress of your shipment and ensuring you collect your parcel from your local post office if an attempted delivery has failed. If you fail to collect your shipment and your order is returned to sender, you are liable for the re-shipment cost and no refunds will be issued.

PLEASE NOTE - 
As the recipient, you are liable for all import duties, customs and local taxes levied to the country you are shipping to; payment of these may be necessary to release you order from customs on arrival. Maossi will not be held liable for any fees or taxes you may incur or if your product is seized by customs. We advise that you familarise yourself with any import duty,  customs and local sales taxes as well as it's rules and regulations for importing foreign goods and products applicable to the destination of your package.